Shipping policy

Shipping Information 

 

 

 As every order is unique, shipping costs will vary depending on the size, weight and destination of your chosen items.

 

 

 

This means you can purchase multiple pieces from multiple locations for one shipping fee. The amount of the Flat Shipping Fee is based on the lowest price shipping option available for the item in your order, which travels the farthest to reach you.

All relevant delivery options available for your order and to your destination will be displayed at checkout.

 

 

 

WHERE CAN I RECEIVE MY ORDER?

 

It can be sent to an address selected by you (home, work, etc. - never a PO Box)

 

WHAT IS THE HOME DELIVERY PROCESS?

 

After placing an order, you will receive an email containing all the details. We may also be in touch if we need further information to verify your payment. Once your order is confirmed, it will be dispatched within 2 business days.

Depending on your location and chosen shipping method, delivery takes 2-7 business days after it's dispatched. We will keep you updated with tracking information and an estimated delivery date. You can also follow its journey by heading to ‘My Orders’ in your account, or if you opted for guest checkout, you can track the status of your order

 here.(link)

If you order from multiple Eggbackhome partners, please bare in mind that your items will arrive separately. While we aim to always deliver within the specified times, we aren’t responsible for delays due to customs clearance or failed payment approval.

 

 

CAN I TRACK THE STATUS OF MY ORDER?

 

Yes, in section Orders Placed of your account you will see the status of your orders and have a link to track their exact location once they are being processed by the transport company. You will also receive an e-mail with a link for tracking the package as soon as it is ready for dispatch.

 

 

Customs Duties & Taxes

Delivery outside of European Union may incur local customs duties and taxes which are outside of our control. These are unable to be calculated in advance. Any local customs duties and taxes will be the responsibility of the recipient of the goods.